Privacy Policy

We take privacy seriously and have written the following to give a clear and concise overview of how we collect and use your information.

Our overall goal in designing our process is to limit the amount of information we take and maximize the security of each channel we receive them through.

What information is being collected by us?

Personal Information

We collect information you provide to us such as your name, phone number, email, and other personally identifiable information strictly for the purposes of completing your real-estate transaction. We also use a restricted set of this information to easily contact you for the purposes of completing your transaction.

The email address you use for your account is also used to send transactional emails, updates and other automated messages.

Analytics and Tracking

We track users for the purposes of analytics and advertising through cookies on our website. This information is used to roughly geolocate the user to provide services specific to their area.

We also gather information on user access dates and times for the purposes of analyzing user behavior and information security.

Document files you upload

During the course of your real-estate purchasing or selling process you will be required to upload documents to a secure server. These documents are made available to your team for a minimum period to complete the real-estate transaction.

How do we collect this information?

We collect analytics about your usage of our website through cookies, automatically and in the background. You provide the other information through communications with your real-estate team and/or loan application which are used only for the purposes of your transaction.

What will this information be used for and who will have access to it?

Your contract agent, neighborhood agent, loan officer and/or assisting Homiro team members will have restricted access to your file for the purpose of have the necessary documents to complete the transaction - whether real-estate or loan or both. They will also have less restricted access to your contact information for the purpose of easily reaching you.

How long will this information be stored?

Your information is transferred from the Website servers to long-term storage for auditing purposes required by law after you complete your home purchase, home sale, loan, or refinance.

Uploads: Your document uploads are hosted on the Website server and available through the web in a secure and restricted way for the duration of your transaction for access and information extraction. After all documents are uploaded they are transferred to a secure file storage not accessible through the Homiro website.

After that your information can be deleted from online access. However, you will need to re-create your profile when coming back for another transaction in the future.

How will you inform me of changes?

The last date modified located at the end of this page will change every time this is updated.

Additional Privacy Notice for California Residents

This Privacy Notice for California Residents (this “Privacy Notice”) is for California residents only and supplements, and does not replace, the information contained in the Privacy Policy.

It applies to visitors, client’s, users, and others who reside in the State of California (“consumers” or “you”). This notice contains a description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information.

While we believe that much of the personal information we collect is exempted under the Gramm-Leach-Bliley Act exemption of the California Consumer Privacy Act of 2018 (“CCPA”), we are providing this notice to recognize certain rights of consumers under the CCPA. For example, this Privacy Notice does not apply with respect to information that we collect about California residents who apply for or obtain our financial products and services for personal, family, or household purposes. In limited circumstances, we may collect information that identifies, describes, or is reasonably capable of being associated with you that is not related to your use of our financial products and services.

Any terms defined in the CCPA have the same meaning when used in this Privacy Notice.

Information We Collect

When you use our Website, we may collect personal information about you, such as your name, address, Social Security number, telephone number, email address, asset information, income information, or any other information that you submt on applications or other forms made available through the Website. We collect this information when you request a quote, begin an application, or make an inquiry.

As part of our business, and in our efforts to serve you, we collect this information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

What is Collected

Identifiers: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Personal information categories listed in the California Customer Records statute: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Protected classification characteristics under California or federal law: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status.

Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Internet or other similar network activity: Information on a consumer’s interaction with a website, application, or advertisement.

Sensory data: Audio recordings of your contact with our customer service team.

Professional or employment-related information: Current or past job history or performance evaluations.

What is Not Collected

Biometric information: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Non-public education information: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Inferences drawn from other personal information: Audio, electronic, visual, thermal, olfactory, or similar information.

Personal Information DOES NOT Include:

We obtain the categories of personal information listed above from the following categories of sources:

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. We limit the information that we send service providers, and require that our service providers only use shared personal information to perform the services requested in accordance with our Privacy Policy and have adequate security measures in place to protect any of your shared personal information.

We may share personal information with third parties:

Sale of Personal Information

In the preceding 12 months, we have not sold to another business or any third party any personal information subject to the CCPA.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information.

Access to Information

Unless your personal information is excluded from the scope of the CCPA, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, you have a right to know:

Deletion Requests Rights

Unless your personal information is excluded from the scope of the CCPA, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to exceptions.

Please note that the Gramm-Leach-Bliley Act and the CCPA allows us to keep certain forms of data for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. In addition, there may be certain data that we may not allow you to review for legal, security, or other reasons. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Exercising Your Rights

If you are a California resident, you can submit a request to us by:

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request twice within a 12-month period. The verifiable consumer request must:

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Our practices with regard to verifying a request will vary depending on the request and the information we have on the person making the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically (provided we can do so securely). Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.


You have the right to not receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

Information for Parents or Guardians

We do not knowingly collect or maintain information about children under the age of 16, unless that information is provided by a parent, legal guardian, or authorized adult.

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice at any time to reflect changes in our business, legal or regulatory obligations. Any changes will be immediately effective upon the posting of the updated Privacy Notice.

Contact Information

If you have any questions or comments about this Privacy Notice or our privacy practices, please do not hesitate to contact us at:

Last Updated: December 1st, 2021 - 5:23PM PST